015: The Five Secrets of Effective Communication (Part 2)
In Podcast #14, David and Fabrice discussed the Five Secrets of Effective Communication. You can remember them with the acronym, EAR: E = Empathy A = Assertiveness R = Respect If used skillfully, the Five Secrets can resolve nearly any relationship conflict and...014: The Five Secrets of Effective Communication (Part 1)
Practically all of us have a friend, colleague, client, customer or family member we aren’t getting along with very well. Perhaps the difficult person in your life is excessively critical of you, complains constantly, won’t express his or her feelings, always has to...003: E = Empathy — Does It Really Make a Difference?
In this podcast, David and Fabrice explore the “Empathy” part of the T.E.A.M. model. David describes: How an encounter with a patient with paranoid schizophrenia dramatically changed the course of his career The 5 Secrets of Effective Communication How to talk with...002: T = Testing — A Boring Topic with Exciting Implications
In this podcast, Dr. David Burns describes the “Testing” part of the T.E.A.M. model. Topics include: The shocking results of a study of therapist accuracy at Stanford Why therapists who don’t test usually get it wrong How session-by-session testing can revolutionize...