068: Five Secrets Training–Inquiry: Helen Returns!

068: Five Secrets Training–Inquiry: Helen Returns!

Secrets of Successful Job Interviewing, Deeper Intimacy, Overcoming Shyness, and Other Interpersonal Goodies!

David, Helen and Fabrice discuss Inquiry, the third of the Five Secrets of Effective Communication. Inquiry means asking gentle, probing questions to learn more about what the other person is thinking and feeling. Although this technique sounds simple, it can be incredibly powerful and helpful.

David, Helen and Fabrice give many examples of how to use this techniques skillfully, as well as common errors to avoid. They also explain why and how this technique can sometimes be life-transforming, especially for individuals who feel shy and awkward in social situations.

Inquiry is an incredibly powerful technique to use when interviewing for a job, or for admission to a college or graduate school, especially when combined with Stroking, the fifth of the Five Secrets. David tells a hilarious story of how he got into the Stanford Medical School by using Inquiry and Stroking when he was interview by the Chairman of the Anatomy Department in the dark, spooky basement of the Stanford Museum.

David hikes for several hours every weekend with individuals from his weekly training group at Stanford, and does personal work with them along the way. He describes working with a woman who had crippling shyness since childhood, due to her belief that she was a “loser” and that people would find her boring. The use of “Inquiry” along with “I Feel” Statements (self-disclosure) during the hike was life-transforming when she disclosed her shyness to two elderly men walking with their dogs. The story is inspirational!

David also describes how another hiker could use “Inquiry” to help with a marital problem that had been bothering him for several months.

David encourages listeners (that includes you!) to try using Inquiry five times each day, even in superficial interactions with people in any setting, such as the grocery store, and gives examples of how to do this. Although this will not be the deepest application of Inquiry, the simple daily practice will give you a clear understanding of how this technique works. Practice is the key to growth and learning. You can’t get it just be listening or reading.

You can also accelerate your learning by reading Dr. Burns’ book, Feeling Good Together, and doing the written exercises while you read! You can order the book on Amazon.

Next week, our wonderful Helen joins us again for the Podcast on “I Feel” Statements.

Fabrice and I hope you enjoy our Podcasts, and also hope you can leave some positive comments for us and some five star ratings if you like what we’re doing!


At least one listener has had problems leaving an iTunes review from his i-phone, so Fabrice has created some simple to follow instructions if you need help.


036: Ask David — Empowering the Victim With the Five Secrets

036: Ask David — Empowering the Victim With the Five Secrets

Don’t blame the victim!

IMG_1028In a recent blog, David described three types of “Reverse Hypnosis,” and talked about how frequently patients can hypnotize therapists into believing things that will tend to sabotage the therapy. Reverse Relationship Hypnosis means that the patient persuades the therapist that she or he really is a victim of the other person’s bad behavior. If therapists buy into this type of thinking, it can prevent the patient from examining ways she or he may be contributing to the problem.

But a blog reader made a fairly strong and impassioned comment that sometimes this may be mistake when the patient really IS a victim, and cautioned against blaming the victim. David’s goal is never to blame patients, but rather to empower you.

David and Fabrice begin by discussing the fact that sometimes people vacillate between other-blame (it’s all his/her fault) and self-blame (it’s all my fault), and emphasize that neither approach is helpful. If you blame the other person, the problem escalates and may turn to violence, but if, instead, you blame yourself, you’ll probably end up feeling worthless, guilty, unlovable, and depressed.

So what’s the solution to this dilemma? Dr. Burns encourages patients to use the Five Secrets of Effective Communication and make a radical change in the way they communicate with others, along the lines of EAR. E stands for Empathy, A stands for Assertiveness, and R stands for Respect. You can examine each of the Five Secrets if you CLICK HERE.

David gives five compelling examples of how to deal with people who REALLY ARE violent and abuse, including a raging psychiatric patient who was threatening the staff and on the verge of exploding, a serial killer who kidnapped a social worker who had attended one of David’s communication workshops, some drunken, abusive teenagers in a huge jeep who threatened David, an insulting, demoralizing, critical boss who put down everyone who worked with him. He includes with the story of a Lutheran minister,  Dietrich Bonhoeffer, who was imprisoned and mistreated by the Nazis during world war two.

This is a controversial topic that David included in the podcasts somewhat reluctantly, so give a listen and tell us what you think! Right now the world seems to be spiraling into greater and greater hostilities. Does David have a point? Or is he way off base?

015: The Five Secrets of Effective Communication (Part 2)

In Podcast #14, David and Fabrice discussed the Five Secrets of Effective Communication. You can remember them with the acronym, EAR:

E = Empathy

A = Assertiveness

R = Respect

If used skillfully, the Five Secrets can resolve nearly any relationship conflict and transform hostility, resentment and mistrust into intimacy and warmth, often with amazing speed. And although this may seem easy when you first learn about the Five Secrets, it’s extremely difficult in real world situations.

In this Podcast, David and Fabrice discuss a number of predictable emotional and mental errors nearly everyone makes when trying to use the Five Secrets to get close to someone he or she is at odds with.