The Hardest Words to Say in a Relationship
Today, Adam Holman and I explore three of the most challenging—but transformative—communication skills: Inquiry, “I Feel” Statements, and Stroking. Check out our final video in this series!
Thought and Feeling Empathy
In Part 2 of our series, Adam Holman and I explore Thought and Feeling Empathy—two foundational skills that go far beyond “being a good listener.”
How to Disarm a Criticism That Feels Wrong
How can you POSSIBLY agree with criticisms that seem absolutely wrong and unfair? We’re continuing our Five Secrets of Effective Communication series by addressing a question that EVERYBODY asks.
The Hardest Skill in Conflict — And the Most Powerful
Defending yourself only makes an argument worse! In this video, Adam Holman and I introduce the Disarming Technique—the first in our mini-series on the Five Secrets of Effective Communication.
The Birth of the Five Secrets of Effective Communication
We’re continuing our Five Secrets of Effective Communication series with an awesome new video: the story of a young medical student from London who inspired an incredible breakthrough in communication.
