When Someone Refuses to Talk
Learn what to do when someone refuses to talk — when every effort to connect has been met with silence or resistance.
Don’t Cheer Them Up!
When someone says, “I’m so stupid,” your instinct is to help, but that can backfire. Dr. David Burns explains how to respond with empathy.
How a Young Doctor Calmed a Violent Patient
How a Young Doctor Calmed a Violent Patient — With the Five Secrets of Effective Communication! Want to practice the Five Secrets yourself? Try our app’s new AI communication coach.
Five Secrets of Effective Communication in the Workplace
What do you do when your boss calls your work “garbage” and throws it in the trash?Instead of fighting back or shutting down, try this.
She Faced a Serial Killer—and Talked Her Way Out
Learn how you can use 5 Secrets of Effective Communication to transform your personal and professional relationships. In fact, in this first dramatic example, you will learn how to SAVE YOUR LIFE when you’re faced with a violent psychopath! Who knows when you might need this!
