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The Birth of the Five Secrets of Effective Communication

He Knew Nothing… 

But Taught Me Real Healing

Welcome back! We’re continuing our Five Secrets of Effective Communication series with an awesome new video.

Video of the Week: He Knew Nothing… But Taught Me Real Healing (22:30)

This is the story of how Stirling Moorey, a young, insecure medical student from London, helped change the course of my career—and inspired an incredible breakthrough in communication.

In this moving video, I recount the moment I realized that warmth and connection—not just technique—are at the heart of healing. It all began with a difficult case, a floridly psychotic patient in crisis, and an unexpected third person in the room: a trainee with no formal experience, but a rare gift for listening.

From that session emerged a revolutionary framework: the Five Secrets of Effective Communication. These tools—Disarming, Empathy, Inquiry, Assertiveness, and Respect—can transform your personal and professional relationships, but require “the great death” of the self.

Check it out

David and Sevde

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